Terms & Conditions
1. General
NeonSpin Casino is operated in accordance with applicable Canadian provincial gaming regulations. These Terms govern all use of the Site, including games, promotions, and all other services.
2. Eligibility
- You must be at least 19 years of age (or the age of majority in your province).
- You must be physically located in a Canadian province where online gambling is permitted.
- Only one account per person is permitted. Duplicate accounts will be closed.
- Employees of NeonSpin Casino and their immediate family members are not eligible to play.
3. Account Registration
You agree to provide accurate information and maintain the confidentiality of your login credentials. We may request identity verification documents at any time.
4. Deposits & Withdrawals
All funds must be deposited from accounts in your own name. Withdrawals are processed within 1–5 business days depending on the payment method selected.
5. Bonuses & Promotions
Bonuses obtained through fraud or collusion will be voided and winnings forfeited.
6. Responsible Gambling
NeonSpin Casino is committed to responsible gambling. Tools include deposit limits, session limits, and self-exclusion. For help, contact Gambling Therapy or call ConnexOntario at 1-866-531-2600.
7. Game Rules & Fair Play
All games use certified RNG technology. In the event of a malfunction, the round will be declared void and stakes returned.
8. Prohibited Activities
- Using automated software, bots, or artificial intelligence.
- Collusion with other players or staff.
- Money laundering or fraudulent activities.
- Exploiting software errors or bugs.
9. Limitation of Liability
Our total liability for any claim shall not exceed the amount deposited by you in the 30 days preceding the claim.
10. Governing Law
These Terms are governed by Canadian law. Disputes shall be resolved through binding arbitration.
11. Contact
Questions? Contact: support@neonspincasino.ca