Privacy Policy
NeonSpin Casino ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Account information: Name, date of birth, email address, username, and password.
- Financial information: Payment card details, bank account information, and transaction history.
- Identity verification: Government-issued ID, proof of address, and other verification documents required by applicable law.
- Usage data: IP address, browser type, device information, pages visited, and time spent on the site.
- Communications: Messages sent to our support team, survey responses, and marketing preferences.
2. How We Use Your Information
We use your personal information to create and manage your account, process transactions, verify your identity and age, detect fraud, communicate promotional offers, and comply with our legal obligations.
3. Legal Basis for Processing
We process your data on the basis of contractual necessity, legal obligations, legitimate interests (fraud prevention, security), and your consent for marketing communications.
4. Sharing Your Information
We do not sell your data. We may share it with payment processors, ID verification partners, regulatory authorities, and responsible gambling organizations, all under strict confidentiality agreements.
5. Cookies
We use cookies to improve your experience and analyse site traffic. You may control cookie settings through your browser.
6. Data Retention
We retain your personal data for a minimum of five (5) years after account closure as required by anti-money laundering legislation.
7. Your Rights
You may request access, correction, or deletion of your personal data (subject to legal obligations), and withdraw consent for marketing at any time.
8. Security
We implement SSL/TLS encryption, firewalls, and access controls to protect your data. No internet transmission is 100% secure.
9. Contact Us
Questions? Email us at: privacy@neonspincasino.ca